What The Valley Is Saying

5

Average customer rating

Please take a look below at some of the recent testimonials we have received from our patients. We welcome patient feedback to let us know how we can improve – please send us details of your experience.

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My February hip surgery was not my first at Southwoods, but it was my first with Dr Ames. I was impressed with his knowledge, skill and professionalism. He and the whole staff are a credit to Southwoods.

– Dennis from New Castle

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Everything was unbelievable at the Surgical Hospital! I’m talking everyone involved with my care – from registration to the nurses to the team caring for me after surgery, all the way to probably the least-heralded workers, food service. I can’t thank you enough for the excellent food and care Southwoods provided me!

– Rex from East Palestine

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“Shout out to Dr. Tyler Ames for his knowledge, wisdom and his compassion. I feel quite confident in his diagnosis and treatment.”

– Mary from Mineral Ridge, OH

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“I recently went to Dr Geisler who I was referred to by my family doctor. I couldn’t have been more pleased. Dr Geisler is an excellent doctor, truly the best… professional, friendly and knowledgeable. I would recommend him to anyone I know. Kudos to one great doctor and all of his staff.”

– Denny from Poland, OH

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“I recently had a hip replacement done by Dr. Tyler Ames. He explained everything in great detail and made sure all our questions were answered. The prep nurse, nurse and therapist were all incredible. Once I got home, the home nurse and physical and occupational therapists couldn’t have been nicer. Kudos to Mr. Muransky for running a top-notch operation!”

– Sandy from Canfield

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I had an appointment with Dr. Tyler Ames and was very impressed!! He was very thorough and showed us the X-rays of my knees and explained everything in terms that we could understand. I have a lot of confidence in him.”

– Barbara from Hubbard

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“Dr. Lesnoski is one of the very best doctors around. He has kept my family safe with his medical knowledge for decades!”

– Chris from Canfield, OH

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“I had a knee replacement at the Surgical Hospital at Southwoods with Dr. Ames. All I can say is what a great doctor and what a great hospital! Everyone was beyond nice, helpful and compassionate. Other hospitals in this area have no comparison. Maybe they could learn a thing or two! And a big shout out to my home health therapist, Rebecca. Unbelievably caring and on time, each and every visit. She is an extraordinary person. Thank you Southwoods!”

– Robert from Cortland

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“This is my third time having a procedure done at Southwoods, and I must say this is THE BEST level of care in the Boardman and surrounding area for a procedure. The staff is awesome and Dr. Dessecker is just fabulous! Southwoods makes you feel at home. Great level of care, awesome food, and the cleanliness is a 10+. Nowadays, we are limited on local options and many patients end up going to Cleveland. I will be the first to say you do not have to go a distance for a great outcome! Please choose Southwoods; you will not be disappointed!”

– Latoya from Youngstown

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“I was referred by my PCP and couldn’t have been happier with Dr. Tyler Ames. Thought I had a bigger problem with my knee than I did. Dr. Ames was able to diagnose me immediately, and after two sessions with a physical therapist I was back to normal again. Easy breezy. No surgery was needed, just simple stretches and my knee is back to normal. Want to give a shout out to the entire staff at the Southwoods orthopedics location on Belmont. Really friendly and professional. I truly recommend this facility and Dr. Ames!”

– Tari, from Hubbard

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“My experience during the 30 hours I was a patient at The Surgical Hospital at Southwoods has to be the most unexpectedly positive medical experience of my life. All of the staff – from the front desk to housekeeping to the nurses – were so caring, attentive, friendly and professional! They were the BEST! I sent a letter to Mr. Muransky to recognize the individual staff members (whose names I got) that took such great care of me. Everyone made me feel as though I was the only person in the building. I can’t imagine that anyone would look forward to any type of surgery, but if surgery is the only option…then Southwoods is the only answer! Thank you so much for taking such good care of me!”

– Nancy from Girard

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“Dr. Grisafi is a ‘top-notch’ spine surgeon! I can’t thank him or his staff enough for everything they’ve done for me. No more walking in pain, standing for just short periods in pain – I am back doing things I did before my back pain started. They have given me a wonderful gift – my life back! My family and friends are truly amazed at how well I am doing. I can’t thank them enough. Wishing continued success to the Southwoods team!”

– Charles from Beaver Township

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“I was treated extremely well on my stay – made me feel important!!”
– John from Press Ganey Survey
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“I would highly recommend Southwoods Hospital to my family and friends. My surgeon, Dr. Stefancin, and his staff were very nice as well. Once I was ready for my procedure, we met the surgical team who were also very nice. The therapists who worked with me were so helpful on my exercises. The food was excellent and so was the staff. Southwoods is beautiful!”

– Betsy from East Liverpool

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“I would recommend this hospital to everyone I know. I’ve talked to others, and everyone says it is the best hospital around – the staff and everyone are just wonderful.”
– Gary from Press Ganey Survey
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“My son had an endoscopy. Everyone was helpful, answered our questions, and showed genuine concern about my son’s procedure. We have nothing but good things to say about Southwoods!”
– William from Berlin Center
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“I was very pleased with the entire experience at Southwoods! Super staff… pleasant, professional, and compassionate. Thank you for the great care!”
– Judith from Salineville
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“I felt safe and secure and that the staff cares from the first day of coming to the hospital until I left. My family felt that they were welcome and could not believe the treatment we received. It was the best – teach other hospitals your method.”

– Ali from Youngstown
 
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“This was my first surgery in decades. From the time I arrived at Southwoods, the staff was awesome. Food was wonderful. We even received two great meals to take home with us – and that would be unheard of at surrounding hospitals. Southwoods is a great place to go to. Southwoods rocks!”

– Carolyn from Girard

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“Fantastic!! Didn’t believe a hospital could be as good. I’ve been in many.”
– Clark from Press Ganey Survey
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“This was not my first experience with Southwoods. I can honestly say that I am equally impressed each time with the service I receive. Obviously your staff knows that you can be friendly and compassionate as well as professional at the same time. I appreciate being treated as who I am and not only as what I am (a patient). Thank you for your excellent care.”
– Geryl from Columbiana
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“You have an excellent hospital, excellent staff, and excellent procedures to make for a great patient experience. Thank you for being so good.”
– Frank from Canfield
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“I did not have to worry about anything except my recovery. It was as pleasant an experience as it could be.”
– Sabina from Youngstown
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“I have always had a great experience with my mammograms. Even though my gynecologist does mammograms in her office, I still prefer to go to Southwoods.”
– Anonymous Radiology Patient
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“My hospital stay was exceptional. Southwoods operates as a 5 star hotel.”
– Diane from Hubbard
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“I had a very good experience and would return again for any needed surgical procedures. I have recommended Southwoods to several of my friends.”

– Roseanne from Greenville

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“The efficiency and politeness of the Southwoods staff deserves recognition and praise. From the check-in staff to the orderlies and nurses, everyone provided excellent care. I would especially like to recognize my pre-op and recovery nurses who took care me. They both went above and beyond with their empathy, attention to detail, and genuine caring attitude. I was less stressed, calmer and felt like each of them truly cared about my well-being.”

– Tammy from Boardman

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“Very satisfied with the physicians and staff.”
– Anonymous
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“Everyone at the facility acknowledges you, even if they aren’t the one treating you. I have been a little apprehensive with a couple of the procedures I’ve had, but they are always so kind and patient. If I have a choice I’ll never go anywhere else. Kudos!”
– Georgia, a Radiology Patient
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“From my first appointment thru surgery and each follow up appointment, I was provided excellent care with genuine concern. The entire staff is amazing. Each of them are friendly, knowledgeable and helpful. The office staff went above and beyond in helping with the paperwork for insurance. Dr. Grisafi told me the nerve pain would be gone after surgery – and it was! My one night stay at Southwoods was also a great experience. The nurses and aides were very helpful and caring. I highly recommend Dr. Grisafi and his staff. Thank you to the entire staff!

Vickie from Hookstown, PA

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“We can’t thank Dr. Grisafi and the team at Southwoods enough for everything they have done for my husband! From his first office visit, to his back surgery at the Hospital, to his post-op follow ups – everything has been top notch! You have given him a wonderful gift. He is back to doing the things he loves and is no longer in pain. Our family and friends are amazed at how well he has done. We always sing your praises and wish you continued success!”
– Sandy from Boardman
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“I had the usual great care at Southwoods. My family was so impressed they are still talking about it. I had the best nurses – so kind and patient. Thank you again!”
– Teresa from Girard
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“Dr. Ebert and his staff are phenomenal! I highly recommend!”

– Brandy from New Middletown

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