Southwoods Amongst the Nation’s Best for Patient Experience
Boardman, Ohio (November 22, 2019) — Southwoods Health is pleased to announce The Surgical Hospital at Southwoods has earned the 2019 Pinnacle of Excellence Award® and the 2019 Guardian of Excellence Award® from Press Ganey. Southwoods received these awards for providing a consistently excellent patient experience.
The Pinnacle of Excellence Award recognizes top-performing clients from health care organizations nationwide on the basis of extraordinary achievement and maintaining consistently high levels of excellence for at least three consecutive years.
The Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors organizations who consistently sustained performance in the top 5% for each reporting period during the course of one year. Southwoods has received this award every year since its inception in 2013.
Southwoods is one of three hospitals in Ohio to receive the Pinnacle of Excellence Award, one of thirteen to receive the Guardian of Excellence Award, and one of only two to receive both awards.
According to Ed Muransky, Chief Executive Officer at Southwoods, the awards represent an important recognition from the industry’s leader in measuring, understanding and improving the delivery of care. “These awards reflect our staff’s unwavering commitment to improving the safety, quality and experience of patient care,” said Muransky. “They work diligently every day to perfect the patient experience, and I’m proud of their hard work and dedication.”
The award winners were announced at Press Ganey’s annual conference on November 18. The full list of award winners can be found at their website www.pressganey.com.