Southwoods Health Receives National Recognition for Patient Experience
Boardman, Ohio (November 17, 2021) — Southwoods Health is pleased to announce The Surgical Hospital at Southwoods has once again earned the Guardian of Excellence Award® and Pinnacle of Excellence Award® from Press Ganey. These awards represent an important acknowledgement from the industry’s leader in healthcare consumer and workforce engagement.
The Press Ganey Guardian of Excellence Award® is presented annually and recognizes hospitals and health systems that sustain high performance in the top percentile for patient satisfaction. Very few health systems achieve this threshold and consistently maintain it for the one-year reporting period. Southwoods is one of nineteen hospitals in Ohio to receive this award, and has received it every year since its inception in 2013.
Additionally, Press Ganey honored Southwoods with the Pinnacle of Excellence Award® for maintaining high levels of excellence for at least three consecutive years in patient experience. This award is highly competitive and specifically recognizes top-performing healthcare organizations nationwide. Southwoods is one of only two hospitals in Ohio to receive this award, and has received it every year since its inception in 2016.
“These awards reflect our staff’s dedication to a positive patient experience,” said Ed Muransky, Southwoods Chief Executive Officer. “Even through last year’s unimaginable challenges, their commitment to improving the safety, quality and experience of patient care at Southwoods never wavered.”
Southwoods is one of just 40 hospitals nationwide to receive both awards. The full list of recipients can be found at the Press Ganey website www.pressganey.com.