Southwoods Receives National Awards for Patient Experience

Boardman, Ohio (October 5, 2020)­ — Southwoods Health is pleased to announce The Surgical Hospital at Southwoods has once again earned the Pinnacle of Excellence Award® and the Guardian of Excellence Award® from Press Ganey for 2020. These awards represent an important recognition from the industry’s leader in measuring, understanding and improving the delivery of care. “Our staff dedicates every day to perfecting the patient experience the Southwoods Way, and I’m proud of their hard work,” said Ed Muransky, Chief Executive Officer at Southwoods. “These awards reflect our unwavering commitment to improving the safety, quality and experience of patient care.” The Pinnacle of Excellence Award® is highly competitive, specifically recognizing top-performing healthcare organizations nationwide who maintain consistently high levels of excellence for at least three consecutive years in patient experience. The Guardian of Excellence Award® recognizes top-performing facilities that have consistently achieved the top percentile for performance in patient satisfaction. This award is a healthcare industry symbol of achievement — very few Press Ganey clients achieve this threshold and consistently maintain it for the one-year reporting period. Southwoods has received this award every year since its inception in 2013. Southwoods is one of three hospitals in Ohio to receive the Pinnacle of Excellence Award®, one of sixteen to receive the Guardian of Excellence Award®, and one of only two hospitals to receive both awards. The full list of recipients can be found at the Press Ganey website www.pressganey.com. About Press Ganey: Press Ganey pioneered the health care performance improvement movement 35 years ago. Today Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.